The reception staff made our stay special by celebrating my birthday with a surprise wine gift, but the room condition was disappointing with neglected cleanliness and maintenance issues.

Can just recommend for a fleeting moment

Comfortable room, friendly staff, with great amenities like free Wi-Fi and a fitness center allowing us to unwind after a day of exploring the nearby Swiss Cottage tube station which is just a short walk away.

For us it was ideal.

Decent stay but not a 4-star vibe

So we stayed for 1 night and honestly, the place was a bit of a letdown. Rooms looked old and weren’t cozy at all. I found stains everywhere, and cleaning could def be better. On a high note, the breakfast was actually pretty good! So yeah, it’s not great but it’s not awful either.

The experience was enriched by the incredibly friendly staff who went out of their way to make my son's birthday special, surprising him with a cake at breakfast. Additionally, the family room was spacious and clean, providing a comfortable stay, while the proximity to Primrose Hill and Regent's Park offered a peaceful escape from the city's hustle. Unfortunately, the hotel was undergoing renovation during our stay, which wasn't communicated beforehand, leading to a disrupted morning. It made our overall experience less enjoyable as we faced unexpected noise early in the day.

Indoor swimming pool open late, family rooms with balconies, proximity to Regent's Park

The ineffective air conditioning is simply unacceptable!!! the bathrooms are small and dated, which detracts from the overall experience.

Indoor swimming pool, Family rooms with balconies, Proximity to Regent's Park

Air conditioning in rooms unreliable with inconsistent cooling!!! Housekeeping service often misses the mark in cleaning quality and attention to detail!!! Simple improvements could greatly enhance the overall guest experience!!!

Comfortable room, but check-in process was chaotic and stressful for us.

Couldn't recommend more for a date night.

Comfortable room, friendly staff, with a lovely modern bathroom offering plenty of towels and toiletries. the convenient location just a 5-minute walk from Swiss Cottage makes it easy to explore the area.

No negatives from this place.

We had a wonderful time exploring nearby Regent's Park, which was perfect for our grandson to run around and enjoy. The hotel features lovely, spacious rooms and a great pool for family fun. One special touch was the kids pack we received at check-in!

My children wanted a crib set up before arrival.

loved the location, staff were super friendly especially marwan who helped us book attractions. the room was comfy and spacious, and we really enjoyed the nice italian restaurant inside the hotel. plus, it's just a short walk to the underground which is cool.

but the check-in felt rushed and the housekeeping was kinda lacking, I kept askin for extra towels and they didn't show up.

the marriott was a great stay! the staff were super friendly and thoughtful. we loved our deluxe room with balcony, which was so comfy. the pool was a highlight for us, and the buffet breakfast was delicious each morning. it's also conveniently close to the tube, making exploring easy.

would recommend

The indoor swimming pool was a great way to unwind after a long day.

The air conditioning in the room was inconsistent and didn't provide enough cooling.

At the Marriott London, I enjoyed a fantastic stay! Exceptionally clean rooms, helpful staff, and a great indoor parking setup made everything hassle-free. The location near Camden is a bonus for exploring. the elevator service could improve. a wonderful experience worth recommending.

The hotel's elegant decor was as calming as a warm cup of tea, and its spacious areas made it a breeze to navigate, perfect for seniors like me who appreciate that little bit of extra comfort.

Faster elevator service would be appreciated.

the location and the hotel itself were very good. easy access to the nearby underground station was also very handy. the staff was very kind and helpful, they even allowed us to check in earlier. the room was nice and spacious for my family and we had everything we needed. the breakfast was solid with a lot of options to choose from.

the parking situation was a bit of a disaster and super overpriced food and drink at the hotel made us order takeout instead. also, the room had some noise issues from outside.